Rachel at reception was so helpful t to me. I needed help calling relatives and she was so patient with me and she did the calls for me. Also, she wrote down directions for me and my son. We bumped into her later and she wanted to make sure we got to our relative's house. She also let us know that she was now on her days off so we wouldn't be seeing her again. She gave me a big hug and said that she will be seeing us again on our next visit ! We will be back !!!!!!

Had a wonderful stay.Having nightcap on railway bridge magical (candle lights would make it even better ! )

Very helpful and friendly staff making sure that we had everything we needed with no problems. We would stay there again and recommend the hotel to others.

Friendly & helpful staff. Excellent food

Myself and my family found the hotel staff very welcoming and friendly The rooms were clean and nicely decorated. We also thought the food both breakfast and dinner were excellent We are all really planning on another stay in the hotel later in the year!